De-risking Public Scorecards growth initiative for SecurityScorecard

UX Research

Influenced the CEO to request a redesign of a key growth initiative, by identifying brand and legal risks associated with it through interviews and a survey.

Business value and habits of extreme Microsoft Teams and Outlook users

UX Research

Altered executives’ view of the value of extreme communicators by demonstrating that they have the same problems as other users.

Proving that composers' styles exist via research and learning software

Academic Research

Demonstrated experimentally that composers have distinct, learnable styles of composition through designing a study, and learning and training programs.

Improving PathCheck Foundations’s digital contact tracing app onboarding

UX Research

Raised onboarding by 17% for a COVID app through identifying barriers to understanding and trust in usability testing of onboarding, corrected via redesign.